Whistleblowing channel

Whistleblowing is a secured and confidential channel which is available to all employees, and other stakeholders including customers and suppliers/service providers. The channel is introduced to receive good faith driven reports of any possible violation of the rules of professional conduct and any violations.

Internal Audit and Risk Management department guarantees high level of confidentiality in preserving the identity of the whistle-blower.

Analysis and investigation process will take place with high professionalism and confidentiality is granted. Therefore, we are looking forward to your cooperation by providing in-depth possible details of the investigated cases.

You can reach us through our email: whistleblower@shjcoop.ae

For matters related to quality, customer services, suggestions, and complaints, please refer to the customers care section through customercare@shjcoop.ae or 0600 54 8884